The People Behind TrueCore

Troy Stone is the CEO and Business Strategist of TrueCore Services, LLC. He leads the company’s business strategy, systems integration, and automation practice, helping organizations connect technology decisions directly to operational needs and measurable business outcomes.

Troy brings more than two decades of experience spanning executive technology leadership, enterprise architecture, consulting, systems integration, and hands-on solution development. His career includes leadership roles as a Chief Information Officer and Director of Technology, with responsibility for complex, multi-site technology environments across financial services, government, industrial operations, and other demanding business settings.

At TrueCore, Troy works directly with business leaders and employees to understand how work is actually performed, where information becomes disconnected, and where repetitive processes create unnecessary cost, delay, or risk. He translates those findings into practical strategies and solutions involving CRM and systems integration, business process and workflow automation, custom business applications, data synchronization and validation, exception handling, audit logging, reporting, and operational dashboards.

Troy combines executive technology leadership with hands-on architecture, administration, and development experience across Microsoft 365, Power Platform, Power Apps, Power Automate, Power BI, SharePoint, Dataverse, Microsoft Graph, Microsoft Entra ID, Copilot Studio, AI Builder, PowerShell, REST APIs, webhooks, SQL, Python, and n8n. His Azure experience is focused on services supporting identity, integration, automation, application connectivity, and cloud operations. He combines low-code and pro-code development, custom connectors, deterministic scripts, and process orchestration to deliver secure and supportable production solutions.

His work includes API-driven provisioning and identity lifecycle automation that connects authoritative employee data with account creation, Microsoft 365 licensing, security-group and distribution-group management, manager and organizational information, SharePoint permissions, downstream system access, welcome communications, status reporting, exception handling, and audit logs. These governed workflows support employee onboarding, employment changes, and offboarding without exposing confidential implementation details.

Troy also brings practical experience with AI-assisted automation, Agentic AI, AI agents, Retrieval-Augmented Generation (RAG), document intelligence, natural language processing, Copilot Studio agents, and voice-agent and call-automation integration. He uses n8n where appropriate to orchestrate APIs, data, AI tools, Python-based processing, analysis, reporting, presentation generation, and human review points, with AI governance, guardrails, auditability, and human-in-the-loop controls built into the solution design.

His work has included enterprise automation across finance and accounting administration, human resources, safety, field operations, customer processes, and corporate services. He has led initiatives that generated multimillion-dollar savings, strengthened high-availability operations, improved service delivery, and automated processes at enterprise scale.

Troy combines proven leadership with deep technical involvement. He believes the best solutions begin with the business process—not a predetermined product—and that technology should reduce complexity rather than introduce more of it. His approach emphasizes clear strategy, sound architecture, reliable execution, governance, accountability, and continued improvement based on real-world results.

As CEO, Troy is committed to helping small and medium-sized businesses gain the advantages of enterprise-level systems integration and automation without unnecessary complexity, excessive overhead, or technology that does not fit the way they operate.

Jesse Stone is the President of TrueCore Services, LLC. He leads the company’s technical direction and personally builds high-performance websites, lead capture systems, analytics, and custom integrations that help growing businesses attract the right visitors, convert more leads, and operate more efficiently.

With experience in customer experience and sales, Jesse brings a practical, results-driven approach to every project. He focuses on clear communication, usability, and technology that delivers measurable outcomes. His technical expertise spans modern web development with Next.js, Vercel, Supabase, TypeScript, custom integrations, and dynamic CRM setups.

He has delivered complete digital growth systems for local service businesses, including tailored websites, lead capture tools, analytics setups, and dynamic CRM implementations. Working alongside his father, Jesse follows a straightforward process of aligning on strategy and goals first, then building precise and reliable systems, followed by ongoing optimization based on real results.

As President, Jesse is committed to helping small and medium-sized businesses establish a strong online foundation and the supporting infrastructure they need to operate more efficiently and scale with confidence.